Privacy policy

Privacy Policy for FreshBitesXpress This Privacy Policy outlines the information Ethan Tech Software House("we," "us," or "our") collects, uses, and shares when you use our “FreshBitesXpress ” mobile application (the "App"). By using the App, you agree to the terms outlined in this policy Information We Collect: Personal Information: When you register an account, we may collect your name, email address, phone number, and other relevant details. For order and payment processing, we collect billing and delivery information. Location Information: We collect your device's location to facilitate food delivery and enhance your user experience. Usage Data: We collect data about how you interact with the App, including pages visited, features used, and time spent on the platform. Device Information: We may collect information about your device, including model, operating system, and unique identifiers. How We Use Your Information: Order Processing: Personal information is used to process and fulfill your food orders. Account Management: Your account details are utilized for authentication, personalization, and account-related communications. Location-Based Services: We use your location information to provide accurate delivery services and enhance the App's functionality. Improving User Experience: Usage data and feedback help us understand user preferences and enhance our services. Communication: We may use your contact details to send important updates, promotional offers, or respond to inquiries. Information Sharing: Third-Party Services: • We may share information with third-party service providers for delivery, payment processing, and analytics. Legal Compliance: • We may disclose information in response to legal requests, court orders, or as required by applicable law. Security Measures: We implement industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is entirely secure. Your Choices: You can manage your account preferences and communication preferences within the App. You may also contact us to review, update, or delete your information Contacting us If you have any questions regarding the information we may hold about you or if you wish to exercise your rights, you may use the following data subject request form to submit your request: Submit a data access request If you have any other questions, concerns, or complaints regarding this Policy, we encourage you to contact us using the details below: https://freshbitesxpress.com/contact-us We will attempt to resolve complaints and disputes and make every reasonable effort to honor your wish to exercise your rights as quickly as possible and in any event, within the timescales provided by applicable data protection laws.